FAQs


Frequently Asked Questions


Question: How do I start?
Answer: List your needs and your wants — Prioritize based on budget — Select a Contractor
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Question: What if the contractor can’t show me a State License?
Answer: FIND A DIFFERENT CONTRACTOR! It is illegal for a non-licensed person to enter into a contract for a service which requires a license. You can call CSLB or check this link for information on your contractor.
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Question: What is a “change order” or “scope change”?
Answer: These are terms used to describe changes to the Contract. They can be additions, subtractions or just changes which don’t have a financial impact. It is very important to put all changes in writing so there will be no mistakes about what you have authorized and it’s impact on the project cost & schedule.
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Question: How do I resolve problems?
Answer: Talk to the contractor on a regular basis to resolve items before they become problems. The Better Business Bureau also has a complaint resolution service, as do many cities. You can also contact the Contractors State Licensing Board. If all else fails, discuss the matter with your attorney. Contractors State Licensing Board
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Question: Can I see the Inspection Reports?
Answer: You certainly can. Most contractors will provide you with a copy of them for your records, if you ask.
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Question: How long will my project take?
Answer: Depending on the size of your project it will vary, however your contractor should be able to give you a fair schedule and keep you posted as per any changes.
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Question: What should I do before I hire a Contractor?
Answer:
- Order What you Should Know booklet from CSLB by calling 1800-321-2752
- Get at least 3 bids and check references
- Call 1-800-321-2752 to check license
- Require a written contract
- Don't pay cash
- Don't let payments get ahead of the work completed
- Other Questions? Contact: Richard B. French Construction
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Whenever you rely on Richard B. French Construction, you always get HIGH QUALITY workmanship from experienced professionals! The Richard B. French Construction work force is made up of experts in every construction trade.


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